Best Help Desk Software

The Best Help Desk Software provides simple and easy ways for businesses to manage customer queries and requests. Help desk software is an integral part of the business ensuring productivity and success.

Customers can contact with their queries of different products and services. Help desk software converts them into tickets. This makes it easy for the staff to solve the customer’s questions easily.

Best Help Desk Software

Finding the best help desk software and ticketing software is a challenge as there are many options available now. Each help desk software specialized in one task with other basic features. The help desk software should be effective and value for money. We made a list of best help desk software for businesses keeping their features, pricing, and other considerations in mind. Helpdesk, Zoho desk, Jira service desk are well-known help desk software.

Free Help Desk Software

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Whenever we think of help desk software we instantly think about its prices. We assume it will be very high. But thankfully there is certain software providing free services. Free help desk software works just like a typical one would do. Indeed it will have some limitations.

However, free help desk software can handle small businesses with ease. It provides all the basic features for free. If you want to overcome its limitations then you have to purchase their paid plans. Some free help desk software is-

  • Agile CRM
  • Crisp
  • EngageBay
  • Freshdesk
  • Spiceworks
  • Zoho Desk
  • Jira Service Desk

Zoho Desk

Zoho desk provides both free and paid plans. Its free plan supports three users and offers all its basic features such as a help center, customer management, etc. The paid plans start at only $9.99 per month.

Zoho Desk is a cloud-based help desk software offering features like ticket management, automated service, and productivity tools. It converts customer queries into tickets using ticketing software. This makes it easy to manage afterward.

Jira Service Desk

Jira Service Desk is an excellent choice for small to medium-sized businesses. It gets frequent updates adding new features and fixing problems. It also offers ticketing services for managing customer queries. The base price starts just at $10 per month.

Fresh Desk

It provides free service with lots of features. The free plan of helpdesk includes email ticketing, knowledge base management, and reporting. The paid plan starts at $15 per agent and billed monthly. It is an effective choice for any scale of business.

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